Store Policies


Customer Service

At our online store, customer satisfaction is our top priority, and we are committed to providing exceptional customer service at every step of your shopping experience.

If you have any questions, concerns, or feedback, our friendly and knowledgeable customer service team will be happy to assist you. You can reach us via email at support@marcapon.com, by phone at +1 585-438-0105, or through our website's live chat feature.

Our customer service representatives are available 24/7 to answer all your inquiries regarding product details, order status, shipping, returns, and more. We aim to provide fast and personalized solutions to meet your needs efficiently.

Additionally, we continuously strive to improve our services by considering customer feedback. We welcome any suggestions and comments to enhance your shopping experience.

Thank you for choosing our online store. We look forward to serving you in the best possible way.

Wholesale Inquiries

Thank you for your interest in wholesale partnership opportunities with our store. We are open to wholesale requests and would be delighted to discuss potential collaborations.

To initiate a wholesale partnership or inquire about our products, please contact us at wholesale@marcapon.com or call us at +1 585-438-0105. Our team will provide you with information on wholesale products, pricing, minimum order quantities, and all other details.

At our store, we value building strong and mutually beneficial relationships with our wholesale partners. We aim to establish successful collaborations by offering competitive pricing, high-quality products, and excellent customer service.

If you are a retailer, distributor, or business interested in bulk orders, we are here to meet your wholesale needs and support your success.

We look forward to hearing from you and exploring partnership opportunities together.

Privacy & Security

Privacy and security are our top priorities in our online store. We implement the latest technological security measures when collecting, storing, and using your personal information.

🔒 Customer Privacy: We collect personal information only with the customer’s explicit consent and use it solely for transaction processes. We do not share or sell this information to third parties. All transactions are protected with SSL encryption protocols.

🛡 Security Measures: To ensure customer security, we apply various measures such as strong password requirements, firewalls, antivirus software, and regular security audits. Additionally, PCI compliance is maintained to protect sensitive payment information.

📜 Privacy Policy: Our clear and transparent privacy policy explains what data is stored and how it is used. Customers have full access to information on how their personal data is protected. Our privacy policy is regularly reviewed and updated to enhance customer security.

These policies are designed to ensure that our customers can shop with confidence while protecting their privacy. If you have any questions or concerns, please feel free to contact us. Customer satisfaction and security are our top priorities.

Payment Methods

💳 Credit / Debit Cards
✔ Visa / Mastercard

💰 Digital Payment Services
✔ PayPal
✔ Amazon Pay
✔ Apple Pay
✔ Google Pay
✔ Shop Pay

🏦 Other Payment Options
✔ American Express
✔ Discover
✔ Diners Club