Privacy policy

Privacy Policy

Marcapon LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Marcapon LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

Contact details: Name, address, billing address, shipping address, phone number, and email address.
Financial information: Credit card, debit card, payment details, and transaction history.
Account information: Username, password, security questions, preferences, and settings.
Transaction information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.
Communications: Information provided when contacting customer support.
Device information: Device type, browser, network connection, IP address, and unique identifiers.
Usage information: Interaction logs, timing, and navigation data across the Services.

Personal Information Sources

We collect personal information directly from you, automatically through cookies and device analytics, and from trusted service providers (such as Shopify and payment processors).

How We Use Your Personal Information

Provide & Improve Services: Fulfilling orders, processing payments, handling returns, managing accounts, and tailoring shopping experiences.
Marketing & Advertising: Sending promotional emails and showing online ads based on your store interactions.
Security & Fraud Prevention: Authenticating accounts, securing payments, and investigating suspicious activity.
Customer Support: Responding to inquiries and maintaining customer relations.
Legal Compliance: Complying with applicable laws, court orders, and regulations.

How We Disclose Personal Information

We may share personal information with third parties for legitimate business purposes, including Shopify, logistics hubs, payment gateways, and marketing partners. We do not sell personal information for monetary consideration.

Relationship with Shopify

The Services are hosted by Shopify. Information submitted to the store is shared with Shopify to enable store operations. To learn more about how Shopify processes data, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Children's Data

The Services are not directed to children under the age of majority. We do not knowingly collect or share personal information from minors under 16 years of age.

Security and Retention of Your Information

We implement reasonable security measures, but no system is completely impenetrable. We retain personal information only as long as necessary for business, legal, and operational needs.

Your Rights and Choices

Depending on your jurisdiction (e.g., EU, UK, US), you may have the following privacy rights:

Right to Access / Know: Request a copy of the personal information we hold about you.
Right to Delete: Request deletion of your personal data.
Right to Correct: Request updates to inaccurate information.
Right to Opt-Out: Opt-out of targeted advertising or promotional communications.

To exercise any of these rights, please contact us using the details below or adjust your cookie preferences via your web browser (including Global Privacy Control signals).

International Transfers

If we transfer personal information outside the EEA or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses (SCCs).

Contact Information

Should you have any questions about our privacy practices, wish to exercise your rights, or submit a complaint, please reach out to us:

Legal Entity: Marcapon LLC
Physical Address: 30 N Gould St # 66981, Sheridan, WY 82801, United States
Phone: +1 (332) 208-1450
Email: info@marcapon.com
Trade Registration Number: 2026-002060050