keep it clean regularly (weekly - use a toothbrush)expensive - but worth it if you have more than one coffee drinker in the house.also get the descaling tablets if your water is hard, and also use the filters (we are on our 3rd filter in over a year, with a lot of coffees and cups of tea).Not having to grind my own beans and getting my morning with 3 button presses is great (on, espresso, start)

Fabulous coffee machine. Yes it is on the expensive side, but it does make a great coffee with a lot of options. Personal profiles are great as you can tweak them to your individual taste. Internals are easy to get out to clean but it's not easy to actually clean them well as the coffee grounds stick to the greased parts, so unless you clean the grease off at the same time and regrease.. This can be a chore and time consuming. All in all, I love it.

Super

It is quite loud but it’s fab! Love it!

When working properly, this machine makes a genuinely good cup of coffee across all of its settings. There is a wide choice of hot and iced drinks, the LatteGo system is convenient, and everything I have tried has come out well.Unfortunately, after only a few months mine refused to run because air had become trapped in the internal water system. Amazon covered the return and repair, and the service was good, but needing a repair so soon is worrying for such an expensive machine.It is also quite loud despite carrying a SilentBrew sticker. Apparently the machine did not feel obliged to obey the sticker.The drink quality and convenience are excellent, but the early fault has reduced my confidence in its long-term reliability. At this price, buying from a retailer with dependable warranty and repair support is essential.